1. High-Quality Colombian Emeralds: Waled takes pride in using high-quality Colombian emeralds in their jewelry pieces. Colombian emeralds are renowned worldwide for their exceptional color, clarity, and overall beauty. By utilizing these emeralds, Waled ensures that their customers receive jewelry pieces of exceptional quality and aesthetic appeal.
2. Collaboration with Top Global Designers: Waled works closely with top global designers who possess extensive expertise and creativity in the field of jewelry design. By partnering with such designers, Waled ensures that their jewelry collections are unique, innovative, and reflect the latest trends in the industry. This collaboration results in exquisite pieces that stand out in terms of both design and craftsmanship.
3. Exclusive and Unique Designs: The combination of high-quality Colombian emeralds and collaboration with top global designers allows Waled to offer exclusive and unique jewelry designs. Each piece is carefully crafted to capture the beauty of the emerald gemstone while incorporating innovative and artistic design elements. This ensures that customers can find truly distinctive and captivating jewelry pieces when choosing Waled.
4. Commitment to Quality: Waled is committed to maintaining high standards of quality throughout the entire production process. From selecting the finest emeralds to working with skilled artisans and employing stringent quality control measures, Waled ensures that every jewelry piece meets or exceeds customer expectations. This commitment to quality ensures that customers receive jewelry that is not only visually stunning but also durable and long-lasting.
5. Reputation and Trust: Waled has built a strong reputation in the jewelry industry for their commitment to excellence, attention to detail, and customer satisfaction. Their use of high-quality emeralds and collaboration with top designers has garnered trust and loyalty from customers worldwide. Choosing Waled means choosing a reputable brand that consistently delivers exceptional jewelry pieces.

Overall, by choosing Waled, customers can expect to acquire jewelry pieces that feature high-quality Colombian emeralds, unique designs, superior craftsmanship, and a strong reputation in the industry.

At Waked, we take pride in offering personalized design and custom jewelry services to our customers. We understand that each individual has unique preferences and desires when it comes to jewelry, and we are committed to bringing their visions to life.

Our team of expert jewelers and designers is dedicated to helping you design and create a custom-made piece that is tailored to your specific requirements and style. Whether you're looking to design an engagement ring, a special pendant, a statement bracelet, or any other type of jewelry, we are here to assist you every step of the way.

When you choose our custom jewelry service, you can expect the following:

1. Design Consultation: We offer a personalized design consultation where we will sit down with you to discuss your ideas, preferences, and inspirations. Our experienced designers will listen attentively, ask questions to understand your vision, and provide valuable insights and suggestions to bring your concept to life.
2. Customization Options: We provide a wide range of customization options to make your jewelry truly unique. You can select the type and quality of gemstones, choose the metal of your preference, decide on the design elements, and even incorporate personal engravings or meaningful symbols. Our team will guide you through the selection process, ensuring that your choices align with your desired aesthetic and budget.
3. Design Renderings: Once we have gathered all the necessary information and details, our designers will create detailed design renderings or computer-aided design (CAD) models of your custom piece. These visual representations will allow you to visualize the final design and make any necessary adjustments or refinements before moving forward with the manufacturing process.
4. Expert Craftsmanship: Our skilled artisans and jewellerys will meticulously handcraft your custom jewellery piece with utmost precision and attention to detail. With years of experience and expertise, they will bring your design to life using the finest materials and employing traditional and modern techniques.
5. Regular Communication and Updates: Throughout the entire process, we maintain open communication channels to keep you updated on the progress of your custom piece. We understand the importance of transparency and ensuring that you are involved and informed at every stage.
6. Quality Assurance: At Waled, we have a strong commitment to delivering jewelry of exceptional quality. Each custom piece undergoes thorough quality control inspections to ensure that it meets our stringent standards. We take pride in creating jewelry that is not only visually stunning but also durable and long-lasting.
7. Timely Delivery: We strive to deliver your custom-made jewelry within the agreed-upon timeframe. While the manufacturing process may vary depending on the complexity of the design, we will provide you with an estimated timeline and keep you informed about any changes or delays.

At Waled, our goal is to create a truly one-of-a-kind piece of jewelry that reflects your unique style, personality, and story. We understand the significance of custom-made jewelry as a representation of love, celebration, and self-expression, and we are dedicated to making your jewellery dreams come true.

Please note that the process and pricing for custom jewellery may vary depending on the specific requirements and materials involved. We encourage you to reach out to our team directly to discuss your customization needs and receive personalized assistance from our experts.

Yes, at Waled, we offer engraving services for rings. Engraving can add a personalized touch and sentimental value to your ring, making it truly unique and special.

When you choose to have your ring engraved with us, here's what you can expect:

1. Engraving Options: We provide a range of engraving options to suit your preferences. You can choose to engrave initials, names, dates, special messages, symbols, or any other meaningful inscription onto the ring's surface. Our team will work with you to determine the appropriate font style and size for the engraving, ensuring it complements the design of the ring.
2. Professional Engraving Process: We employ skilled artisans who specialize in the art of engraving. Using precision tools and techniques, they carefully etch the desired inscription onto the ring's metal surface. We take great care to ensure that the engraving is clear, legible, and aesthetically pleasing.
3. Customization Guidance: If you are unsure about what to engrave on your ring, our experienced team can provide guidance and suggestions based on popular engraving choices or assist you in crafting a unique inscription that holds special meaning to you. We are here to help you create a personalized message that perfectly captures the sentiment behind the ring.
4. Coordination with Custom Design: If you are having a custom-designed ring created with us, we can incorporate the engraving into the overall design seamlessly. Our designers and engravers work together to ensure that the engraving placement and design elements complement each other, resulting in a harmonious and cohesive piece.
5. Clear Communication: Throughout the process, we maintain clear communication with you, ensuring that your engraving preferences are accurately captured. We will provide you with a preview or mock-up of the engraving design for your approval before proceeding with the actual engraving process.
6. Timely Delivery: Once the engraving is completed, we ensure that your ring is promptly delivered to you, taking into account any agreed-upon timelines or deadlines.

Whether you want to engrave a wedding ring with your partner's initials, commemorate a special date, or express a heartfelt message, our engraving services can add a personal and meaningful touch to your jewelry.

Please note that the availability of engraving services may depend on the specific ring design and materials. We recommend reaching out to our team directly to discuss your engraving preferences and any additional details you would like to incorporate into your ring.

The time required to make an engagement ring can vary depending on several factors, including the complexity of the design, the availability of materials, and the workload of the jeweler or jewelry designer. While it is possible to have an engagement ring created within 3 to 4 weeks, it's important to note that this is an estimated timeframe and can be subject to change.

Here's a breakdown of the typical process and timeline involved in creating an engagement ring:

1. Design Consultation: This initial step involves discussing your design preferences, selecting gemstones, choosing the metal, and determining any additional customization options. This consultation can range from a single meeting to a few sessions depending on the complexity of the design and your specific requirements.
2. Design Rendering: Once the design details are finalized, the jeweler or designer will create a design rendering or computer-aided design (CAD) model of the ring. This step helps you visualize the final piece and make any necessary modifications. The time required for the design rendering can vary but is typically completed within a week or two.
3. Material Sourcing: After the design is approved, the jeweler will source the necessary materials, including the chosen gemstones and the selected metal. The time required for material sourcing depends on the availability of specific gemstones and metals, which can range from a few days to a couple of weeks.
4. Manufacturing and Setting: Once all the materials are acquired, the jeweler will proceed with manufacturing the ring. This involves the precise cutting, shaping, and setting of gemstones, as well as the metalwork required to create the ring's structure. The manufacturing process can take approximately 1 to 2 weeks, depending on the complexity of the design and the craftsmanship involved.
5. Finishing Touches and Quality Control: After the ring is manufactured, it undergoes several quality control inspections to ensure it meets the desired standards. Any necessary adjustments or refinements are made during this stage to ensure the ring's durability, comfort, and aesthetic appeal. The finishing touches, such as polishing and cleaning, are also performed at this time.
6. Delivery or Pickup: Once the ring passes all quality control checks and is deemed ready for delivery, the jeweler will coordinate with you to arrange either the delivery or pickup of the engagement ring. The timing for this step depends on logistical considerations and your availability.

It's important to communicate with your chosen jeweler or jewelry designer regarding your desired timeline and any specific deadlines you may have. They will provide you with a more accurate estimate based on their workload and current commitments.

To ensure a smooth and timely process, it's advisable to begin the engagement ring creation process well in advance of your desired date, allowing ample time for design consultations, material sourcing, manufacturing, and potential adjustments. This way, you can have peace of mind knowing that your engagement ring will be ready in time for your special occasion.

Caring for your diamond jewellery, particularly pieces that feature emeralds, is essential to ensure their longevity and to keep them looking their best. Here are some specific care tips to help you maintain and care for your diamond jewelry with emerald accents:

1. Regular Cleaning: Clean your diamond jewelry with emerald accents regularly to remove dirt, oils, and residue that may dull their shine. You can use a mild solution of warm water and gentle dish soap. Gently scrub the jewelry with a soft-bristle brush, such as a toothbrush, and rinse thoroughly. Avoid using harsh chemicals or abrasive cleaners, as they can damage the emeralds or the metal settings.
2. Avoid Harsh Chemicals and Abrasive Materials: Emeralds are relatively softer gemstones compared to diamonds, so it's crucial to avoid exposing them to harsh chemicals and abrasive materials that can scratch or damage them. Remove your diamond jewelry with emeralds before using cleaning agents, swimming in chlorinated pools, or engaging in activities that involve contact with chemicals or rough surfaces.
3. Storage: Proper storage helps prevent damage to your diamond jewelry. Store each piece separately to avoid scratching or tangling. Consider using individual soft cloth pouches or jewelry boxes with compartments to keep them safe and protected. It's also best to store diamond jewelry with emerald accents away from other harder gemstones or diamonds, as they can scratch or chip the emeralds.
4. Avoid Extreme Temperatures: Emeralds can be sensitive to extreme temperature changes. Avoid exposing your diamond jewelry with emerald accents to sudden temperature variations, such as extreme heat or rapid cooling, as this can cause thermal shock and potentially damage the gemstones.
5. Professional Inspection and Maintenance: Periodically have your diamond jewelry with emerald accents inspected by a professional jeweler. They can assess the condition of the gemstones and settings, check for any signs of wear or damage, and provide necessary maintenance or repairs. Regular inspections help identify and address any potential issues early on, preserving the integrity and beauty of your jewelry.
6. Gentle Handling: Handle your diamond jewelry with emeralds gently to minimize the risk of accidental damage. Avoid exposing them to excessive force, impact, or harsh pressure. Remove your jewelry when engaging in physical activities, sports, or any situation where it may be subjected to potential damage.

Remember, while diamonds are known for their durability, emeralds are relatively softer gemstones, so extra care is required when cleaning and wearing jewelry that features both diamond and emerald accents. By following these care tips and seeking professional advice when needed, you can ensure that your diamond jewelry with emerald accents remains beautiful and well-maintained for years to come.

We have a hassle-free return and exchange policy. If for any reason you are not satisfied with your purchase, you can return it within a specified time frame. Please refer to our Returns & Exchanges page for more details.

We take your privacy and security seriously. Our website employs industry-standard encryption technology to protect your personal and payment information. Additionally, we adhere to strict data protection regulations.

Yes, once your order is shipped, we will provide you with atracking number. You can use this number to track the status of your shipmenton the respective courier's website.

Shipping times may vary depending on your location and the shipping method chosen. We strive to process and ship orders promptly. Estimated delivery times are provided during the checkout process.

In the rare event that your package is lost or damaged during transit, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

At Waked, we offer our valued customers a Lifetime warranty to safeguard against any manufacturing defects present in our Jewellery.

Examples of potential Manufacturing Defects include:

1. Porosity in precious metal: This refers to the presence of air bubbles within the metal, which can compromise its durability.
2. Metal purity stamp: If the alloy used in the Jewellery does not meet the guidelines set by Hallmarking guidance.
3. Incomplete laser welding joints.

If you suspect that an item has a manufacturing defect, please reach out to us immediately. However, it's important to note that our warranty does not cover repairs or alterations conducted by a third party, unless there is a prior written agreement authorizing repairs from such a party. For instance, if you need ring resizing or prong tightening, you must obtain consent beforehand. Unauthorized repairs or services performed by a jewellery will render our Lifetime warranty void.

Any Manufacturing Defects found will be repaired or replaced free of charge.

Repairs / Damage / Normal Wear:
All types of jewellery are susceptible to normal wear and tear, as well as accidents or trauma. This is particularly true for rings that are regularly worn, as hands and fingers are constantly exposed to various risks that can damage jewelry. Our manufacturing warranty does not cover wear and tear or instances where gemstones have been lost, which occur rarely.

Examples of common jewellery issues that are not considered manufacturing defects include:

1. Discoloration of gold/platinum due to exposure to chemicals, such as cleaning acids or hot tubs used for bathing.
2. Over time, precious metals and prong-set gemstones may experience natural wear and may require restoration.
3. The thread in clothing can catch a loose prong over time, causing a gemstone to dislodge.
4. Accidents or trauma leading to the loss of a gemstone.

We highly recommend visually inspecting the prongs that hold gemstones for any signs of loosening caused by regular wear. It is crucial to address any necessary repairs to maintain the integrity of the jewelry.

For repairs not covered under our Lifetime warranty, our professional service representatives will provide a price quote for your approval before commencing the work.

There are two types of delivery available: "Immediate Delivery" and "Two Months Delivery Time."

Immediate Delivery" refers to products that are already produced and ready for delivery. The time it takes for delivery in this category depends on the chosen shipping method and the destination country.

The "Two Months Delivery Time" category pertains to products that are currently in the concept design stage and will need to be manufactured. The two-month duration accounts for the time required for both development and shipping of these products.

The delivery time for products in the "Immediate Delivery" category is primarily determined by the chosen shipping method and the specific destination country. Different shipping methods and locations may result in varying delivery times.

No, products initially categorized as "Two Months Delivery Time" are subject to a two-month development and manufacturing process, and this duration cannot be expedited. The delivery time for such products is fixed.

Yes, customers can typically track the progress of their delivery in both the "Immediate Delivery" and "Two Months Delivery Time" categories. Tracking information and options may vary depending on the chosen shipping method and the courier service used.

Gemstones are categorized into three qualities: "Excellent," "Very Good," and "Good." These qualities are primarily distinguished by their color, cut, size (carat), and the presence of inclusions.

• Excellent: Gemstones of this quality exhibit perfect color, minimal to no inclusions, a flawless cut, and a larger carat size. They are considered to be of the highest quality and rarity.
• Very Good: Gemstones in this category possess colors that are quite good, though not as perfect as Excellent. The cut, size, and inclusions are also of a very good standard but may not be flawless.
• Good: Good-quality gemstones are of lower quality compared to Very Good and Excellent. They may have less vibrant colors, more noticeable inclusions, and a smaller carat size. The cut may not be as precise as higher-quality gemstones.

These distinctions help customers and gemstone enthusiasts understand and evaluate the overall quality and value of different gemstones based on their specific preferences and requirements.